Case Management

We understand the struggle family members face when trying to coordinate services for their loved ones.  With a Professional Case Manager, families are able to relax, avoid stress and avoid taking time off work to assist their loved ones. Case Managers assess each individual's physical, social and psychological needs, which allows them to effectively determine their needs.

What is the benefit of having a case manager for your aging loved one?

Having a case manager for an aging loved one can be incredibly beneficial in ensuring that they receive the care and support they need to live as independently and comfortably as possible. A case manager is a professional who helps to coordinate and manage the various aspects of an individual's care, such as medical appointments, medication management, and community services. They work closely with the individual, their family, and other healthcare professionals to create a comprehensive care plan that meets the individual's unique needs.

One of the most important roles of a case manager is to act as a liaison between the individual and the various healthcare providers involved in their care. They can help to ensure that all of the providers are communicating effectively and that the individual is receiving the appropriate level of care. They also help to coordinate appointments and schedule transportation, making it easier for the individual and their family to manage the logistics of care.

Case managers also play a crucial role in assessing the individual's needs and identifying any areas where additional support may be needed. They can help to connect the individual with community resources, such as meal delivery programs, home health services, or adult day care programs. They can also assist with the application process for government benefits, such as Medicaid or Social Security, and help to navigate the complex healthcare system.

Another important benefit of having a case manager is the emotional support they can provide. They can be a valuable resource for the individual and their family, offering guidance and reassurance during what can be a stressful and overwhelming time. They can also provide emotional support and assist the family and caregivers to cope with the challenges of caregiving.

In summary, having a case manager for an aging loved one can be incredibly beneficial in ensuring that the individual receives the care and support they need. They can act as a liaison between healthcare providers, coordinate appointments and transportation, assess needs and connect the individual with community resources, and provide emotional support to the individual and their family. It can be a great way to ensure that the care for the aging loved one is comprehensive and customized to their needs.  

Healthcare Advocate

Transportation to and from medical appointments such as doctor’s, OT, PT, Specialty Services, while acting as your health care advocate and liaison between medical providers and family members, with 24/7 medical emergencies response availability, including after-hours checks and advocacy at the ER. Case Managers can also assist with coordination of alternative housing utilizing Senior Placement Specialists.


Wellness Checks

Providing In-home evaluations of health, social, and safety needs. We work closely with facilities for those living in LTC or loved ones who remain in the home to ensure you or our loved ones are being properly cared for. We help to avoid issues such as isolation, self-neglect, and possibly self-harm through coordination of community services and outings to stimulate social needs. We can provide checks as often as needed.


Crisis Intervention and

Mediation

Problem solving with families, client advocacy, and crisis management including supervised visits, elder abuse prevention and intervention, coordinating consultation with legal representation or a financial advisor, help accessing local resources, dealing with insurance issues such as claims and applications, assistance with coordinating tax preparation, etc.


Shopping,

Errands, Administrative

Grocery shopping (online or in-person), clothing purchases, assistance with purchasing needed medical supplies or equipment, prescription pick-up and delivery, transportation to personal service appointments such as beautician, massage, professional and pet appointments, assistance with government benefit applications and renewals, and so much more!


Healthcare POA

Why is it important to have a designated health care power of attorney?

A designated health care power of attorney (DPOA) is an important legal document that allows an individual to appoint someone they trust to make medical decisions on their behalf if they become unable to do so themselves. This can be due to incapacity, such as from an accident or illness, or due to age and cognitive decline.

One of the main reasons why it is important to have a DPOA is to ensure that the individual's medical wishes are carried out. The designated person, known as the "agent," is given the authority to make decisions about the individual's medical treatment, including deciding on treatments, medications, and procedures. This can help to ensure that the individual's rights and preferences are respected, even if they are unable to express them themselves.

Having a DPOA can also help to prevent conflicts between family members or healthcare providers about what treatment the individual should receive. It can also ensure continuity of care, which is important in cases of serious illness or injury.

Another important reason to have a DPOA is to avoid the need for a court-appointed guardian. In the absence of a DPOA, a court may appoint a guardian to make medical decisions on behalf of an incapacitated individual. This can be a time-consuming and costly process, and the court-appointed guardian may not have the same level of knowledge or understanding of the individual's wishes as a designated agent.

Finally, having a DPOA can provide peace of mind for the individual and their family, knowing that they have taken steps to plan for the future and that their wishes will be respected. It can also provide a sense of security for the designated agent, knowing that they have the authority to make decisions and act on the individual's behalf.

In summary, having a DPOA is important to ensure that an individual's medical wishes are carried out, prevent conflicts, avoid the need for a court-appointed guardian, and provide peace of mind for the individual and their family. It is an important step in advance care planning and it should be considered as part of an overall estate plan.

You have a right to decide what kind of medical treatment you do and do not want. If you have specific wishes about your health care, a Durable Power of Attorney for Health Care will ensure that those wishes are honored. As a neutral third-party, we will act as your advocate and ensure your wishes are followed through with if ever you are physically or mentally unable to make those decisions for yourself. We offer all of the services listed above as your legal Healthcare Representative.

Learn more about Estate Planning!

For more information regarding our services, please contact us. We are available 24 hours a day, 7 days a week.