Our Mission & Origins
PNW Aging was created from a simple but powerful belief: everyone deserves to age with dignity, support, and clarity. Founded in 2001 as Elfin Services, we began by offering compassionate in-home care. Over the years, we saw the need for something more: a trusted partner who could provide not just care, but also guidance and advocacy across all aspects of aging. Today, PNW Aging is proud to offer an umbrella of services, including Care Management, Healthcare Power of Attorney, and Certified In-Home Caregiving, all built around the needs and wishes of each individual we serve. We’re local. We’re experienced. And we’re with you every step of the way.
Why Choose PNW Aging?
Locally owned and community-based since 2001:
Certified, compassionate team with extensive experience
One of the only agencies in the area offering in-person caregiver skills training
Active in our community: HOPE Dementia Support, Alzheimer’s Association - OR/SW Washington (Walk to End ALZ, Memories in the Making Gala), A Caring Closet, Senior Heroes Awards, and more!
Dementia-Friendly Business (Washington Dementia Friends - Clark County)
Trusted by families, attorneys, guardians, and healthcare professionals
At PNW Aging, we believe people make the difference. Our team is made up of experienced professionals who lead with compassion, show up with purpose, and advocate with heart. Whether in the field or behind the scenes, we are united by one goal: to provide exceptional care and unwavering support to those we serve.
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Owner and Agency Administrator of PNW Aging Specialty Services, LLC, brings a rare blend of lived experience, deep compassion, and industry expertise to his work serving disabled and aging populations. His career began in the world of Guardianships and Trusts as a Certified Professional Guardian, but a desire to be closer to those he served led him to direct care, where he earned and held a Certified Nursing Assistant (CNA) credential. Joey has since continued his professional development by becoming a Certified Special Care Manager (CSCM), awarded by the National Association of Healthcare Leadership Professionals (NAHLP), a testament to his leadership in elder care, care coordination, and advocacy.
Joey is known for infusing warmth, humor, and heart into everything he does. Whether he’s collaborating with families in crisis, empowering his staff through mentorship, or spearheading innovative service initiatives at PNW Aging, his approach is rooted in personalized care and real-life connection. He plays an active role in the community, serving on advisory councils and volunteering for causes close to his heart. He is particularly passionate about dementia advocacy, sitting on the Planning Committee for HOPE Dementia Support, acting as Event Experience Chair for the Walk to End Alzheimer’s Committee, Co-Chair for Whiskey Wine & Wheelchairs, a fundraiser benefiting A Caring Closet, and a longtime Volunteer Coordinator for several other causes close to his heart.
In recognition of his contributions, Joey received the 2023 Senior Champion Award, honoring his impact on senior services across the region.
When he’s not working, you can find Joey in his backyard playing games or soaking in the hot tub at his SE Portland home, which he shares with his partner of 23 years and their beloved cats Izabel, Buster, and Babs. He’s a loyal friend, a champion for caregivers, and an unapologetic believer in doing this work with heart.
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Jessica brings two decades of experience in the in-home care industry and has been part of the PNW Aging team for over ten years. Her journey began in 2005 as a Caregiver, where her natural compassion and strong work ethic quickly stood out. Inspired by a family legacy of caregiving—her grandmother owned and operated an adult family home, her stepfather managed a convalescent center, and her mother worked as a CNA—Jessica’s dedication to supporting seniors runs deep.
Over the years, she has developed a broad understanding of the caregiving profession, state regulations, and team leadership. As Supervisor of Direct Care Services and a Certified Senior Care Manager, Jessica leads PNW Aging’s caregiving department with care and precision. She oversees recruitment, training, and daily operations to ensure clients receive high-quality, consistent support from well-trained and compassionate caregivers.
Known for her organization, attention to detail, and proactive communication, Jessica sets a strong example of professionalism and empathy in action. She is passionate about creating a positive, supportive environment where both clients and staff can thrive.
Outside of work, Jessica enjoys spending time on her family farm with her husband, four children, and four grandchildren. She finds joy in gardening, caring for animals, and embracing the simple moments that keep her grounded.
Phone: (360) 356-4177
Email: jessicab@pnwaging.com
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Debbie was born in Coos Bay, Oregon, and moved to Portland in 1980. After studying Accounting in college and working as a caregiver in an Adult Family Home, she discovered a passion for caregiving that would shape the rest of her career. Following 20 years managing restaurants in Longview, WA, Debbie returned to the care field in 2006 with Pediatric Services of America before joining Elfin Services (now PNW Aging) in 2014.
Debbie began her journey at PNW Aging as a Caregiver and quickly advanced to Caregiver Specialist, eventually becoming Caregiver Supervisor and now serving as the Care Coordinator. In her current role, she helps match clients with the right care team, drawing on her deep familiarity with individual client needs and caregiver strengths. Her approach ensures that care is not only reliable but also thoughtfully personalized.
Debbie is a Certified Special Care Manager (CSCM) through the National Association of Healthcare Leadership (NAHLP), Certified Senior Home Safety Specialist® through AgeSafe® America, and Humanitude® Certified, helping caregivers learn compassionate, dignified approaches that support emotional well-being and connection. With her steady presence and years of trusted experience, Debbie is a core part of the PNW Aging care team and continues to be a strong advocate for both clients and caregivers.
Phone: 360-768-5133
Email: debbied@pnwaging.com
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Amber was born in Seattle, Washington, and moved to Vancouver in 1988, where she grew up surrounded by family and community that shaped her deep sense of compassion. From an early age, she was drawn to helping others—always the first to lend a hand or offer comfort—which naturally led her into caregiving at just 18 years old.
Since beginning her career in 2002, Amber has cared for individuals across a wide range of needs and abilities. Her adaptability, empathy, and dedication to treating every client with dignity have remained constant throughout her journey. In December 2015, she joined Elfin Services—now known as PNW Aging—where she quickly became known for her steady leadership, kindness, and genuine connection with both clients and caregivers.
Today, as Caregiver Specialist and a Certified Senior Care Manager, Amber plays a key role in training, mentoring, and supporting PNW Aging’s caregiving team. She combines her decades of hands-on experience with a deep understanding of care management to ensure every client receives compassionate, personalized support.
Outside of work, Amber loves spending time with her husband and their four children, as well as caring for the family’s many pets. Her home is lively, full of laughter, and reflects the same warmth and care she brings to her professional life each day.
Phone: (360) 358-3005
Email: amberb@pnwaging.com
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Donna graduated from Western Michigan University in 1972 and worked as an Occupational Therapist. In 1984 she received her Master of Social Work degree from University of Michigan and worked for the next 24 years as a Medical and Vocational Rehabilitation Counselor. Donna is a licensed Clinical Social Worker in the state of OR and the state of MI. She has retired these licensures. She was also a CRC, Certified Rehabilitation Counselor, but has retired this license also. She does still maintain her ACSW, Academy of Certified Social Workers.
Donna started working as a Case Manager for Elfin Services in 2015, working with our disabled seniors in hopes of making their lives as comfortable, hopeful, happy, and safe as possible. She is very proud to work with such a dedicated group of people who advocate for the elderly, and do their utmost to give the best care to all those they have the honor of serving.
Elfin became PNW Aging on 9/16/2022. Donna transitioned to this new company as a Case Manager. Donna has lived in Vancouver since 2004. She moved here from Michigan with her husband to be closer to her 2 sons and their families. Donna has 3 grandchildren and 2 spoiled dogs who think they are her children. During her free time, she loves to spend time with her family and friends. She loves playing cards and games, has taken up billiards, and plays tennis, pickle-ball, and golf.
Phone: 360-921-9552
Email: donnaw@pnwaging.com
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Jennine was born and raised in Florence, Oregon, before relocating to the Vancouver area in 2010. With over a decade of experience as a Certified Nursing Assistant (CNA), Jennine has worked in a variety of healthcare settings, including hospital units and ventilator specialty care. She joined PNW Aging in 2022 as a Caregiver, quickly standing out for her compassion, reliability, and client-centered approach.
Driven by a deep commitment to advocacy and community support, Jennine transitioned into the Care Management team. Her passion for social work has guided her educational path as she earned an Associate of Arts in Social Work from Lower Columbia College in 2024 and is currently pursuing her Bachelor's degree in Social Work at Portland State University, with plans to continue on to a Master’s in Social Work. Jennine recently earned her Certified Special Care Manager (CSCM) credential through the National Association of Healthcare Leadership (NAHLP). She joined the Aging Life Care Association of America, as a Professional Member, reflecting her dedication to expanding her knowledge and resources to better support her clients.
Jennine believes in empowering others through informed care, thoughtful guidance, and strong community connections. Outside of work and school, she is a devoted wife and mother of three. She and her husband founded a youth development program where they help foster teamwork, resilience, and community spirit through youth sports. When she finds time for herself, Jennine enjoys gardening and tending to her ever-growing collection of plants and chickens, two dogs, fishing, hiking, and kayaking, embracing the outdoor adventures that the Pacific Northwest has to offer.
Phone: 360-200-8548
Email: jennineb@pnwaging.com
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Judy has dedicated much of her professional life to supporting others through healthcare, community engagement, and relationship-building. With a background that includes pediatric nursing, healthcare operations, and healthcare sales, she brings a unique combination of compassion, leadership, and community connection to her role at PNW Aging.
Throughout her career, Judy has been passionate about helping people navigate resources, build meaningful connections, and strengthen the communities around them. She is actively involved in local organizations, including the Women’s Entrepreneur Organization (WEO), and is well known throughout the community for her ability to bring people together in thoughtful and impactful ways.
At PNW Aging, Judy focuses on community outreach, partnership development, and strengthening relationships with local organizations and professionals. Her warmth, energy, and dedication to service reflect PNW Aging’s mission of providing compassionate, personalized support to older adults and those who care for them.
Phone: 360-865-4221
Email: judym@pnwaging.com
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Compliance Officer
Gwen joined Elfin Services (now PNW Aging) in 2018 after a long career in the financial and banking software industry. She was looking for something new and was introduced to the team by her friend Donna. Her first impression at her first visit to the office was the overwhelming feeling of love and care.
Gwen aided in the care of her father and mother as they struggled through losing battles with cancer and also that of an elderly friend during her end-of-life journey. She understands the need the PNW Aging community serves and feels like she has found a new home.
Gwen lives near her two daughters, a wonderful son-in-law and three grandsons. She loves spending time with them and is very involved in all their activities. She is also an avid tennis player and loves to keep active. She has been a positive addition to the PNW Aging Team.
Phone: 360-334-5123
Email: gwenb@pnwaging.com